Privacy Policy

1. Data controller

The controller responsible for processing the personal data collected through this website is Rafael Oliveira, Tax identification number 234285060.

Address: Rua Antonio Raposo Magalhaes n6 2D.

For privacy-related questions or to exercise your rights, please contact us at info@shamariberia.com.

2. Data we collect

When you use the contact form, we may collect your name, email address, telephone number, subject and message content. We also record the submission date, the version of this policy that you accepted and a non-reversible technical identifier used to prevent abuse and protect the form.

3. Purposes and legal basis

We process this data to receive, assess and respond to your enquiry, to take steps requested before potentially providing services, and to protect the form against misuse. Processing is based on the steps requested by the data subject before entering into a contract and, where applicable, on our legitimate interest in managing communications and protecting the security of the website.

We do not use data submitted through the form for marketing communications without obtaining separate and specific consent.

4. Data retention

Contact form submissions are retained for up to 180 days, unless they must be retained for a different period to comply with a legal obligation, establish or defend legal claims, or continue a contractual relationship.

5. Recipients and service providers

The data is accessible only to team members who need it to process the enquiry and to service providers supporting our hosting, technical infrastructure and email delivery. These providers are subject to confidentiality and data-protection obligations. Data may also be disclosed to public authorities where required by law.

If a service provider processes data outside the European Economic Area, the safeguards required by applicable law will be used.

6. Your rights

Where applicable, you may request access to, rectification or erasure of your data, restriction of processing or data portability, and you may object to certain processing activities. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before its withdrawal.

You can exercise these rights by contacting info@shamariberia.com. You also have the right to lodge a complaint with the Portuguese Data Protection Authority.

7. Security and automated decision-making

We use appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. Contact enquiries are not subject to solely automated decisions or profiling that produces legal or similarly significant effects.

8. Changes to this policy

This policy may be updated to reflect changes to the law, our technology or our services. The applicable version will be identified on this page by its last-updated date.